How do I use the shoptimizer with an Apple iPhone?
On most cell phones that have Android installed as the operating system, the NFC reader is located in the middle on the back of the smartphone. It is therefore important that the customer also moves his mobile phone in the direction of the Shoptimizer.
With some cell phones, the NFC reader is not automatically activated and must be activated by clicking in the settings. You can find out more about this in our instruction videos above.
Apple iPhone NFC Problems - Enable Airplane Mode
NFC has been integrated into every iPhone since the iPhone 7 and has been automatically activated since the iPhone XS. Apple is currently having problems with NFC on some new devices. Therefore sometimes enabling and disabling flight mode is necessary to reset NFC.
In stubborn cases, however, a restart of the device helps.
Open Control Center on iPhone or iPod touch or iPad and tap the Airplane Mode button. You can also turn on Airplane mode by going to Settings and tapping Airplane mode.
Image copyright Apple Inc.